Shipping

Last updated: September 30, 2026.

Where we ship

We ship to every country listed at checkout. If your country isn't in the list, we can't deliver there yet. You see the exact shipping cost at checkout before you pay.

Processing time

Cases are made to order. Most leave production within 3-7 business days unless the product page or checkout states another estimate.

Delivery estimates

Delivery estimates are not guarantees. Transit time starts after production and can vary by destination, carrier capacity, customs processing, holidays, weather, and local service conditions.

Customs and import charges

For international orders, customs duties, taxes, or carrier fees may be charged by the destination country. If those charges are not collected at checkout, they are the customer's responsibility.

Tracking

When the carrier provides tracking, we email you the tracking details and show them on your order page. It can take a few days after dispatch for tracking to start updating. A few small parcels to some destinations travel without tracking.

Delays and cancellations

We only publish shipping estimates we reasonably expect to meet. If an unexpected delay means we cannot ship within the stated estimate, or within 30 days when no estimate was stated, we will contact you with updated timing and the options required by applicable law, including cancellation and a prompt refund when required.

Lost or stalled tracking

If tracking stalls or a parcel appears lost, contact us from the contact page with your order number so we can investigate with the carrier or production partner.

For product issues, returns, and refunds, see the returns policy.